Date: February 15, 2011
Location: Publicis West / Seattle
In this 1-day workshop, account managers will learn the skills they need to become sharp account managers.
They will learn how to listen for what a client really needs, be able to turn problem accounts around without damaging the relationship, gain confidence in dealing with larger or more demanding clients, and find out how to get more business from existing clients.
External link: The American Association of Advertising Agencies (AAAA)